Frequently Asked Questions

Click the link below. All descriptions are listed on the website under services/trainings. 

https://book.squareup.com/appointments/3cz19rb7aysetw/location/LBE5ASPJETMED/services

Sure, please feel free to email therealmydastouch@gmail.com and the links will be sent via email. Once completed, we will be notified and will have all paperwork printed and available upon arrival for signature

Appointment Changes

• We require at least 48 hours notice to cancel or reschedule an appointment.

Late Cancelations/No-Shows

• Cancellations made within less than 48 hours will be charged 50% of the remaining service fee.
• No-shows will be charged 100% of the remaining service fee.

Deposits

• A non-refundable deposit is needed to secure your booking. The deposit will be applied towards your service.
• Deposits are non-transferable, if you cancel within the penalty window.

Rescheduling

• Reschedules made within the required notice period will allow your deposit to move to the new service date.
• Frequent reschedules(more than 2 for the same appointment) may result in forfeited deposits and limited booking privileges.

Late Arrivals

• Clients more than 15 min late may have their service shortened to avoid impacting the next guest, and will still be responsible for the full service fee.

Emergencies

• We understand that life happens. Exceptions may be made at our discretion for emergencies, but repeated last-minute changes will be treated according to the above policy.

Mydas Touch Cancellations & Reschedules

• If WE must cancel or reschedule your appointment with less than 24 hours notice (outside of emergencies like power outages, illness, or unsafe weather), you will receive a credit or discount toward your next appointment.
• If we cancel with more than 24 hours notice, we will  schedule you at the next available appointment time.
• If your appointment is delayed more than 15 minute due to a delay on our behalf, you'll have the option to:

1. Receive a shorter service at a discounted rate OR
2. Reschedule with priority booking at your convenience.

1. If you are a new client please choose new client in addition to your appt for time to fill out needed forms if you have opted out of doing the forms online. 

Here is a list of Do's and Dont's

 Dos

• Hydrate: Drink plenty of water to keep your skin hydrated and healthy. 
• Wear comfortable clothing: Choose clothes that are easy to change out of, or are comfortable, for relaxation during the treatment. 
• Communicate openly: Be prepared to discuss your skin concerns, goals, and any allergies or medications that you are using, topical or systemic.  
• Bring a list of your at-home products: This helps your esthetician understand your current routine and tailor the facial to your needs. 
• Avoid caffeine: Skip caffeine-rich drinks beforehand, as they can make you feel jittery and less relaxed during the treatment. 

Don'ts

• Don't exfoliate: Avoid any exfoliating treatments, scrubs, or products with active ingredients like retinoids for several days to a week before your facial. 
• Don't wax or shave: Avoid hair removal services on your face in the 24-48 hours before your facial, as they can leave your skin sensitive. 
• Don't get other treatments: Avoid scheduling other aggressive skincare treatments, such as chemical peels or laser therapy, close to your facial appointment. 
• Don't sunbathe or tan: Stay out of the sun and avoid tanning beds for at least a week prior to your facial, as sun-exposed or sunburned skin is too sensitive for treatment. 
• Don't use harsh products: Avoid using strong active ingredients like AHAs, BHAs, or retinoids in the week leading up to your facial. 
• Don't overdo DIY treatments: Avoid intense home-based treatments that can over-exfoliate or irritate your skin before the professional service. 

These are called contraindications and there are a few. Here is a standard list; but in some instances a facial can still be performed, it just makes us more cautious. In most of the cases below we will be able to; we would need to adjust products and protocols. 

Cancer  -- please have physicians release

Sunburn

Pregnancy  --please have a physicians release form for treatment

Accutane -- please discontinue use 3-6 months prior to appointment

Diabetes

Epilepsy

Tretinoin -- please discontinue use for 7-14 days prior to appointment

Active rosacea

Cold sores

Dermatitis

Fungal infection --if transmissible, you will not be able to be serviced until cleared

Inflammation

Psoriasis 

Acne

Claustrophobia

Herpes --please take antiviral before appointments

Hypersensitive skin

Infectious Diseases 

Auto immune disease

Botox in the last 2 weeks

Breastfeeding -- please have physicians release

Conjunctivitis -- you will not be able to be serviced until infection is cleared

High blood pressure

Recent surgery 

 Medications: Blood thinners, Chemotherapy medications, Corticosteroids, Retinoids

Visa

Mastercard

Discover

Amex

Cash-only after initial deposit is made

Venmo

Cash App

Apple Pay

Samsung Pay

After Pay

Yes, we do. 

Please click the link below to purchase and to check balances. 

 https://app.squareup.com/gift/MLZQENZXD6SX0/order